IT Communications Plan
What this is
A communications plan is possibly one of the most important project management documents. This document details how you and your team will communicate important information during the projects life cycle to your various stake holders (status, meetings, issues and , deliverables). This document will include details of your stakeholders and their relative importance in terms of influence and need for information.
Why it’s useful
A Communication Plan will detail what communication channels can be used (email, intranet, meetings) and who and how often varous stakeholders will receive such communications. Good communication delivered in the right form and at a frequency relevant to a stakeholders levels of influence and involvement in your project is key to getting stakeholder engagment.
No communications plan often means NO engagement.
How to use it
Use the outline in the sample document to create a communication plan for your project. The amount of communication may vary depending on the size of your team, number of stakeholders and the complexity of your project. One of the most important things to do before completing this document is to analyze your stakeholders. Identify who they are and match them to the communications channel and frequency of communication necessary for their successful engagement. One way to do this is to use a Stakeholder Interest Map and to develop this as part of a workshop with your team and perhaps your project board. This communications plan is one of the very best templates available on the internet.
Copyright @ Clarety Consulting 2009
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